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LEGAL NOTICE. PRIVACY AND QUALITY POLICY

This web service belongs to the companies Obras y Restauraciones Picaso S.L., Inversora Sírec S.L., and 7791 Aseycón S.L. (hereinafter the Common Interest Group).

Pursuant to the provisions of Article 10 of Act 34/2002, of 11 July, on information society services and electronic commerce, the details of the companies offering their services through this website are as follows:

Obras y Restauraciones Picaso S.L. with TIN B29726874 and its registered address at C/ Ollerías, 33, 29012 Malaga, registered in the Companies Register of Malaga, Volume 1688, Book 601, Folio 75, Page MA-21171.

Inversora Sírec S.L. with TIN B92376193 and its registered address at C/ Ollerías, 33, 29012 Malaga, registered in the Companies Register of Malaga, Volume 3136, Book 2049, Folio 163, Page MA-58520.

7791 Aseycón S.L. with TIN B29897238 and its registered address at C/ Ollerías, 33, 29012 Malaga, registered in the Companies Register of Malaga, Volume 2201, Book 1114, Folio 58, Page MA-33269.

You can contact us on our telephone number +34 952 269 700, by fax at +34 952 264 943 or by sending an email to info@orp.es.

The Common Interest Group offers this website to provide its customers and users with information about the services that it offers. It also ensures that this information is accurate and precise, updating it as quickly as possible, seeking to avoid any errors and correcting them as soon as they are detected. However, the Common Interest Group cannot guarantee that there are no errors, or that the content of the information is always up-to-date. Similarly, the Common Interest Group cannot guarantee that the information provided by other individuals or legal entities which appears on any linked website is accurate or up to date.

All products and services contained on this website are provided by the Common Interest Group in accordance with the current legislation.

Privacy policy

The privacy policy of the companies Obras y Restauraciones Picaso S.L., Inversora Sírec S.L. and 7791 Aseycón S.L. is governed by the provisions of the current legislation on personal data protection.

Pursuant to the provisions of Personal Data Protection Act 15/1999, we hereby inform users who send their data through the forms on this website, to our emails or by any other means, that their personal data will be added to files that belong to the companies from the Common Interest Group. These have been created for the purpose of managing our relations with our customers and suppliers, managing works and maintenance and conservation services, as well as the management of relations with our customers and sending commercial information or any type of information that we believe may interest our customers and users.

If you have provided your email address or telephone number, we hereby inform you that they may be used by any of the companies from the Common Interest Group for commercial messages, satisfaction surveys for the services provided and to send information that may interest you. Therefore, by providing such data, you are giving your consent to such data being used by any of the group’s companies and to receiving commercial information, by any means, from any of the group’s companies.

We hereby inform individuals who send us their CVs that their data will be treated with complete confidentiality and may be used by any of the companies from the Common Interest Group in any staff recruitment processes ongoing in each company. Therefore, when you send us your CV, you are giving us your consent for any of the companies from the Common Interest Group to process your data.

The companies that make up the Common Interest Group, as the parties responsible for their files, have registered them with the Spanish Data Protection Agency and have taken the necessary technical and organisational measures to ensure the security of the personal data and prevent them from being altered, lost, processed or accessed without authorisation, taking into account the state of the art, the nature of the data being stored and the risks to which they are exposed, whether from human action or the physical or natural environment.

The Common Interest Group guarantees the confidentiality of the personal data provided that are under its control and the aforementioned security measures.

You may exercise your rights of access, correction, cancelation and objection, under the provisions established in the current legislation, by sending a letter, with an identification document attached, to any of the companies that make up the Common Interest Group over which you wish to exercise such rights (Obras y Restauraciones Picaso S.L., Inversora Sírec S.L. and 7791 Aseycón S.L.) to the address C / Ollerías nº 33, 29012 Malaga.

For any questions and/or further clarification, you may send an email to info@orp.com.

Terms of use of the web service

The web service is for information purposes and has no private use area, so it is not necessary for users to register to access the information.

Within the web service there is a page entitled “Contact” where users can send queries to the Common Interest Group without needing to identify themselves beforehand. To do this, they must enter a series of data that will be used by the companies from the Common Interest Group to answer their request and send them information about any of the companies in the group.

The user of the web service is hereby informed and accepts that sending a contact request or a CV to the Common Interest Group in no way implies the start of a contractual relationship.

Messages sent to the Common Interest Group will be answered as quickly as possible, but we cannot guarantee that all messages will be answered, especially if you have entered any of your information incorrectly.

Content of the website and links

The Common Interest Group is not responsible for any misuse made of the content of its website, with the person accessing or using it being solely responsible.

The Common Interest Group accepts no responsibility for the information contained on any third-party websites that may be accessed via links or search boxes on the websites of the Common Interest Group. The presence of links on our website is solely for information purposes and in no way implies any suggestion, invitation or recommendation regarding them.

Intellectual property

The intellectual property rights over the content of the website, its graphic design and logos are owned by the Common Interest Group and, consequently, their reproduction, distribution, public disclosure and alteration are forbidden, except for personal and private use. Similarly, all trademarks, brands and distinctive symbols of any kind contained on the Common Interest Group’s website are protected by Law.

Applicable legislation and jurisdiction

Generally, the relations between the Common Interest Group and its customers and users are subject to Spanish legislation and jurisdiction.

Information about the use of cookies

This website may use cookies to maintain the user’s session and store information about the website’s configuration. No personal data will be stored in the cookies and the latter will not be used to obtain or access the user’s information.

Cookies are pieces of information that are stored on the device of the user using the browser, at the request of the website’s server. Users who do not want to accept cookies or wish to be informed when a cookie is going to be installed on their system should configure their browser to operate this way. Users are also informed that they can delete all cookies generated at any time.

Information about technical and security aspects

This website is hosted on the servers of the internet service provider contracted by the Common Interest Group to provide this service (hereinafter the service provider).

When the user uses the services of the Common Interest Group, the IP address, time and date and other information such as the type of browser may be stored on the service provider’s servers. This information will only be processed by the Common Interest Group for statistical analysis and to improve the accessibility of the internet services.

As the party responsible for hosting the Common Interest Group’s web service, the service provider is obliged to use all of the technical and organisational measures necessary to ensure the security of the data, the information, the systems and the servers that are used to provide this service, always taking into account the state of the art, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment.

The Common Interest Group will not be liable for any losses or damages that may arise from interference, omissions, disruption, computer viruses, telephone faults, malicious changes or disconnections in the operation of this electronic system, due to causes beyond the control of the Common Interest Group, or any delays and bottlenecks in using this electronic system caused by faults or overloads on data lines or overloads on the service provider’s data processing centre, on the internet system or on other electronic systems, or any damages that may be caused by third parties through unlawful interference that is outside the control of the Common Interest Group.

The Common Interest Group is held harmless against any liability for losses or damages suffered by the user due to errors, faults or omissions in the information provided by the Common Interest Group, provided that it has come from sources outside the Common Interest Group.

 

Quality policy

Our group has set the priority objective within our quality policy of conducting our business (complete construction, maintenance and restoration) in a manner that ensures the full satisfaction of our customers in terms of quality, meeting requirements and deadlines and customer care and service. For this purpose, we believe it is necessary to implement the Quality Management System established according to the UNE-EN-ISO 9001:2008 standard.

Aware that quality should be one of the cornerstones of our future, the Management provides all of the human and physical resources necessary to ensure that our services always meet market demands.

The Quality Policy’s general guidelines establish that it is necessary to:

  • Inform all of our group’s staff so that they are fully aware of their duties and this Quality Policy.
  • Analyse any faults or errors that occur to eliminate their causes or prevent their recurrence in the future.
  • Act in accordance with the applicable legal and regulatory requirements.
  • Meet the customer’s requirements and provide a better service than our competitors, in order to improve our customer satisfaction.
  • Promote a culture of continuous improvement to improve the effectiveness of the Quality Management System.
  • Set quality and customer satisfaction objectives; setting them on the basis of this Policy.
  • Perform an annual review of this Quality Policy, aimed at achieving continuous improvement.
  • Train and raise awareness of staff, as an essential factor that will help to enhance the organisation’s resources, undoubtedly the most important value of our company.
  • Work with the most suitable subcontractors, taking into account the quality of their work and the punctuality of their deliveries, because the satisfaction of our customers depends on this.

We believe that to successfully compete we must make every effort to achieve outstanding safety, quality and productivity in our works.

This Quality Policy applies to all departments in our group.